In a significant push towards digital transformation and better passenger experience, Indian Railways has officially launched its new mobile application – RailOne App, aimed at streamlining train travel like never before. Whether it’s booking tickets, checking real-time train status, planning trips, or accessing services onboard, RailOne is designed to be a one-stop digital companion for every railway traveller across India.
Let’s explore what makes the RailOne App a game-changer for Indian Railways in 2025 and how it promises to revolutionize your railway journey.
What is the RailOne App?
The RailOne App is the latest official mobile platform introduced by Indian Railways in July 2025, integrating multiple railway services under one user-friendly interface. Its development is the responsibility of Indian Railways’ Centre for Railway Information Systems (CRIS), the company’s technology division.
Unlike earlier apps which served fragmented services (like NTES for train running status, IRCTC Rail Connect for ticket booking, etc.), RailOne combines everything in a single, unified app – making railway travel smarter, faster, and easier.
Key Features of the RailOne App
Here’s what makes RailOne stand out:
1. Unified Booking System
RailOne allows you to book all kinds of tickets—from general and sleeper class to Tatkal, AC, and even seasonal passes and platform tickets—right from the app. It supports both reserved and unreserved tickets, a major convenience for daily commuters.
2. Real-Time Train Tracking
No more waiting at stations or wondering where your train is. With RailOne, travelers may follow real-time train whereabouts, platform numbers, anticipated arrival and departure times, and delays using GPS-based updates.
3. Integrated Journey Planner
Plan end-to-end journeys effortlessly. The app recommends trains based on your preferred timings, fare class, and even offers multi-modal options with metro and local trains where available.
4. E-Catering Orders
Craving your favorite food on the go? With RailOne, you can order meals online and get them delivered right to your seat, thanks to its integration with IRCTC’s e-catering partners.
5. Coach Layout & Seat Map
A first in Indian railway apps—see the exact layout of your coach, locate your seat or berth, and even check how far it is from the door or the washroom.
6. Smart Alerts & Reminders
Stay updated with notifications on:
- Train status changes
- Platform numbers
- Gate locations
- Cancelled or rescheduled trains
- Onboard announcements
7. Digital Wallet & UPI Payments
RailOne supports secure digital payments via UPI, debit cards, and wallets. You can even store credits for faster bookings.
8. Multiple Language Support
Keeping India’s diversity in mind, RailOne offers support in 12 Indian languages, including Hindi, Tamil, Bengali, Marathi, and Telugu.
Technology Behind the App
RailOne is powered by cloud computing and AI for smarter recommendations, faster service, and better load handling during peak seasons like festivals. The app is also integrated with Indian Railways’ own data systems, ensuring accuracy and real-time updates directly from control rooms.
Indian Railways has ensured the app is lightweight, responsive, and accessible across Android and iOS devices—even on slow networks.
Accessibility for All
One of the most appreciated aspects of the RailOne app is its inclusive design. It supports:
- Voice-assisted navigation for the visually impaired
- Large text for elderly users
- Offline features like saved tickets and station info
This reflects Indian Railways’ commitment to making digital services accessible to all citizens, regardless of age or technical proficiency.
A Boon for Tourists & International Travelers
For foreign tourists visiting India, the RailOne App offers a dedicated tourist mode, which:
- Accepts international cards for payment
- Provides train info in English and multiple foreign languages
- Gives curated recommendations for scenic train routes, heritage trains, and more
Data Privacy and Security
Given the sensitivity of personal and financial data, Indian Railways has emphasized that the RailOne App is GDPR-compliant and follows India’s latest Data Protection laws. Your personal data stays encrypted and is never shared with third parties without consent.
Future Plans & Upcoming Features
The current version of the RailOne app is just the beginning. Here’s what’s coming soon:
- AI Chatbot for 24×7 virtual assistance
- Train travel insurance integration
- Train tourism packages including hotel bookings
- Integration with DigiLocker for ID proof
- Offline ticketing in remote areas via QR scan
What Passengers Are Saying
Since its launch, RailOne has received over 10 million downloads and a user rating of 4.6 stars on Google Play Store. Passengers are praising its:
- Clean interface
- Speedy performance
- All-in-one convenience
How to Download RailOne App
- Google Play Store (Android)
- Apple App Store (iOS)
- Or directly from the official Indian Railways website
Make sure to download only the official version, marked as “By Indian Railways” and verified with the government seal.
Conclusion: A New Era for Indian Rail Travel
The RailOne App is more than just a mobile application—it represents Indian Railways’ vision of modern, tech-enabled, and passenger-friendly travel. With smarter features, real-time updates, inclusive design, and seamless booking, RailOne is set to transform how 23 million daily passengers experience rail travel across the country.
As India moves towards becoming a $5 trillion economy with smart infrastructure and digital solutions, RailOne is a shining example of how public services can blend tradition with innovation.
So, if you’re planning your next train journey—don’t forget to take RailOne along for the ride.
Safe travels! Happy booking with RailOne!
